Delete Your Account

Unveil

We're sorry to see you go. You can request deletion of your Unveil data and all associated information — including facial images and skin data — by following the steps below.

How to Delete Your Data

1
Open Unveil

Launch the app on your device.

2
Go to Settings

Tap the settings icon to open the Settings screen.

3
Select "Delete All Data"

Tap "Delete All Data" and confirm your request. This will remove all your data from both your device and our cloud storage.

Alternatively, you can request data deletion by emailing us at appstudio@kgen.io with the subject line "Unveil Data Deletion Request".

What Data Is Deleted

Data Type Action
Anonymous account (user ID) Deleted
Facial images (selfies) Deleted
Skin journal entries and metrics Deleted
Skin profile (type, concerns, goals) Deleted
Demographic data (name, age, ethnicity) Deleted
AI commentary and comparison notes Deleted
Local preferences and settings Deleted

Retention period: All identifiable personal data, including facial images and skin health data, will be permanently deleted within 30 days of your request from both local storage and cloud infrastructure.

Delete Data Without Removing Everything

If you'd like to delete specific data without removing everything, you can:

Need help?

Contact us at appstudio@kgen.io

We aim to respond within 48 hours.