How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Open Settings → [your name] → Subscriptions on your iPhone or iPad, tap the app, and choose Cancel Subscription. You'll keep access until the end of the current billing period, and we don't retain any card details.
How do I get a refund?
Refunds for App Store purchases are handled by Apple. Visit
reportaproblem.apple.com, sign in with the Apple ID that made the purchase, and submit a refund request. If you still need help after contacting Apple, email us and we'll do what we can to assist.
The app is crashing or behaving strangely. What do I do?
Try force-quitting the app and reopening it, then check the App Store to make sure you're on the latest version. If the issue continues, email us with your device model, iOS version, and a short description of what happened — screenshots or a screen recording help us fix it faster.
Is my data secure?
All data is transmitted over HTTPS and stored with industry-standard encryption at rest. We never sell your personal information. You can review the full details in our Privacy Policy.
How do I delete my account?
You can request full account deletion from inside the app, or by emailing us at
appstudio@kgen.io with the subject line
"Account Deletion Request". Identifiable personal data is removed within 30 days.
How does Jury decide the verdict?
Jury aggregates anonymous votes from the community to surface how most people feel about a question. We never use personally identifiable information when tallying votes.